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The time constraints and the coming holidays

In recent weeks I have sheer Soccer World Cup award and other projects unfortunately neglected my blog something here. Twitter, Xing and Facebook are not quite the same extent been neglected. But for a whole article at the time I was simply missing. Fortunately, Michele has pity on me and filled the gap a bit.

Some of the big projects are now complete and in the other hand you now before the holidays a bit of a rest. What indeed sometimes also good for you. The days I will share with my colleagues in Italy and Germany to the brain-travel strategy for the coming year to discuss and to push the first changes. It is certainly be an exciting year. As the first event in the new year, travel to the brain is with Michele Aggiato at the St. Gallen Touristikertag 11th February will be present. The theme once more Social Media and Mobile.

I also have started the topic GDS developments around RED Sabre, Amadeus and the ONE Universal Desktop Travelport auzuleuchten something. More this and maybe one or two events in this direction then the first quarter of next year.

interesting are some changes and new appointments in the industry, who are yet to be begkannt in those days. For one or the other, perhaps surprisingly, for other more predictable. On the reactions I'm definitely Strained case.

mood for the holidays and a little help for those who have the Christmas story does not have quite a presence - here Web the latest 2.0 version:



In this sense, we do travel from brain to all our blog readers, customers and delights in a quiet and peaceful Christmas with your family and hopefully "accident free" slip into an exciting journey in 2011.

The Travel Brain Team
Adrian, Erci (in the meantime, BCD), Michele and Jens

Shotaconmangas Online

interview Internet News with Dr. Erik Mueller-pint

.................................... .. NEWS - 1899 .. . .............................................

interview with the online newspaper NEWS with Dr. Erik Mueller-pint

Interview by Zeljko Kostelnik - Deputy Chief Editor.

ZK : Dear Dr. Mueller-pint, why this seminar "Spiritual intelligence and ethics of economic man - Tour of conscious-ness", it is my knowledge, the third seminar. about business ethics from you, they are the author of the book "Fortunately," and "You can run only with the heart", which managers, business leaders, Employees of various sorts, psychotherapists, theologians and innovative people for many in-depth background information on the theory of "Spiritual Intelligence delivers, that is why this seminar?

Dr. EMS: As a trained psychotherapist and theologian I demonstrate in numerous examples of how the participants of these theories and models integrate perfectly into the everyday work and benefit from them.

ZK. What is it exactly?

Dr. EMS: In this seminar it is about "spiritual intelligence and how we are wise and be happy in working life. According to Daniel Goleman's "Emotional intelligence is what spiritual intelligence beyond purely rational skills to the special ability to make decisions and actions" as "to perform. Also meaning, the gift of inspiration and a generally" successful " life are skills that are here as part of the spiritual intelligence described.

ZK. What is it about the ethics of economic man?

Dr. EMS: subject an ethic of economic man is the application of ethical principles to the field of economic activity. Core values are humanity, solidarity and responsibility. A pragmatic - almost Zen-Buddhist-economic justification of ethical standards arising from the consequences of economic actions on other people and the environment. Standards for this are social justice and sustainability.

ZK. What are the contents of the seminar?

Dr. EMS: The contents of the 3-day seminar include: concepts, ethics, morality, fundamental questions of business ethics, values and science, property, Ender economy and the environment, business ethics. Consumer ethics, psychology of consciousness, etc.

ZK. The seminar includes approximately 33 lessons. And takes place from Friday to Sunday at a monastery , as I've read a reasonable place. Good luck and success in the seminars.

Dr. Erik Muller-pint studied psychology, education, geography and theology in Cologne and Bonn, where he was also the first and 2 State examination took off and later completed a doctorate on the subject of educational sciences and psychoanalysis.

Since 1969, he developed study skills based on the Montessori method of education and gave lectures and seminars as a freelance trainer for large corporations such as Coca-Cola, Hella, Volkswagen as well as medium-sized enterprises and institutions such as Heinemann, Caritas. An outsider is one of the inventors of infotainment. Since 2004 he is chairman of the charitable foundation education and science and culture that promotes, for example, by the PISA project holistic learning. He leads a practice in psychotherapy since 1986 and led the training center of Europe's largest natural medicine training institute DPS in Dusseldorf.

Recent Publications For instance, "99 questions to happiness" (Buddhism for unenlightened), "You can run only with the heart", "management knowledge" and "communication in the consulting practice.

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Spiritual intelligence - Healing by conscious-ness

Spiritual intelligence - Healing through conscious-ness

"healing, self healing, self-help, happiness"

is in this intensive seminar to "Spiritual intelligence and how we can be happy and healthy and that to other people professional secrecy. According to Daniel Goleman's "Emotional intelligence is what spiritual intelligence beyond purely rational skills to the special ability to make decisions and actions" as "to perform. Also meaning, the gift of inspiration and a generally" successful " life are skills that are here as part of the spiritual intelligence described.

The seminar provides health practitioners, psychotherapists, physicians, and innovative people in-depth background information on the method of "Spiritual Intelligence - healing through awareness-being

The psychotherapist and theologian Dr. Erik Mueller-pint demonstrated in numerous examples of how to integrate these self-help technique perfectly into everyday life and benefit from them.

content including:

• The pure consciousness find
• know its self-learning
• mind expansion
• psychology of consciousness
• fostering creativity
• ego and consciousness
• goals of life

Seminar Sat and Sun each case from 18.45 - 22.00 clock about 8 lessons.

Dr. Erik Muller-pint studied psychology, education, geography and theology in Cologne and Bonn, where he was also the first and 2 State examination took off and later completed a doctorate on the subject of educational sciences and psychoanalysis.

Since 1969, he developed learning techniques based on the Montessori method of education and gave lectures and seminars as a freelance trainer for large corporations such as Coca-Cola, Hella, Volkswagen as well as medium-sized enterprises and institutions such as Heinemann, Caritas. An outsider is one of the inventors of infotainment. Since 2004 he is chairman of the nonprofit Foundation education and science and culture that promotes, for example, by the PISA project holistic learning. He leads a practice in psychotherapy since 1986 and led the training center of Europe's largest natural medicine training institute DPS in Dusseldorf.

Recent publications include "99 Questions to happiness" (Buddhism for the unenlightened), "You can run only with the heart", "management knowledge" and "communication in the consulting practice.

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Reviews: the guest must remain anonymous?


Reputation , Reviews , fake reviews ... these are hot topics in the hotel industry and tourism in general. Also at the Buy Tourism Online 2010 in Florence, the theme was taken up during a panel discussion with TripAdvisor, trivago, Directory, and ReviewPro Zoover .

I was hoping for a substantively different approach. However, it went to a few minutes already discussed the question of whether the user of a hotel review page not reveal his identity must in to rate a hotel or other tourist services may not.

the hoteliers there were customers will make the bad reviews. None of the present Hotel review sites forces the customer's identity released. This remains an option of the user if he would like to register, for example with Facebook Connect or with his Google profile.

see the hoteliers of course different, because they want to defend their reputation with court orders against bad reviews and ungrateful guests. Apart from the fact that they consider any potentially bad rating as a fake.

booking sites like Expedia or Booking.com, their own Guest Reviews collect and publish this demand of the hotels are not affected. Vote you can only if you have booked. The fact that the hoteliers to create mass false accounting to be able to vote themselves, which they do not know. In the same mass and hotel review sites of false assessments are affected by the hoteliers. On TripAdvisor, it even goes so far that offer software applications specifically Houses to mass-publish positive reviews for the hotel.

The moral of the story: Hotels only cause damage to themselves.

reputation is not only a question of evaluation . Word of Mouth or German word of mouth is the name of the conversation, speaking in an experience with a product is. It is not just about advertising or recommendations by a customer to a friend. This can all take place as a small talk, when we as telling his last vacation. With today's variety of social media, many of these conversations happen on the Web, where sure the guys from Mountain View (Google), that they are found by the person who seeks them out.

Can we stop the Word of Mouth? Hardly. And so it is in my opinion a waste of time to deal with the issue of anonymity in Reviews . Much more, I expect that more and more hoteliers, but also destinations to deal constructively with ratings. They see this as an opportunity to improve the quality of their work and exploit the potential of the Word of Mouth for customer retention and promotion.

In it went to my workshop on Online Reputation Management in a sold out room during the BTO 2010th But it's more in my next post for Social Media for Business .

If you want to look at the panel discussion (in English), here the record (from about 3:05:00)

Michele Aggiato TravelMate brain