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interview Internet News with Dr. Erik Mueller-pint

.................................... .. NEWS - 1899 .. . .............................................

interview with the online newspaper NEWS with Dr. Erik Mueller-pint

Interview by Zeljko Kostelnik - Deputy Chief Editor.

ZK : Dear Dr. Mueller-pint, why this seminar "Spiritual intelligence and ethics of economic man - Tour of conscious-ness", it is my knowledge, the third seminar. about business ethics from you, they are the author of the book "Fortunately," and "You can run only with the heart", which managers, business leaders, Employees of various sorts, psychotherapists, theologians and innovative people for many in-depth background information on the theory of "Spiritual Intelligence delivers, that is why this seminar?

Dr. EMS: As a trained psychotherapist and theologian I demonstrate in numerous examples of how the participants of these theories and models integrate perfectly into the everyday work and benefit from them.

ZK. What is it exactly?

Dr. EMS: In this seminar it is about "spiritual intelligence and how we are wise and be happy in working life. According to Daniel Goleman's "Emotional intelligence is what spiritual intelligence beyond purely rational skills to the special ability to make decisions and actions" as "to perform. Also meaning, the gift of inspiration and a generally" successful " life are skills that are here as part of the spiritual intelligence described.

ZK. What is it about the ethics of economic man?

Dr. EMS: subject an ethic of economic man is the application of ethical principles to the field of economic activity. Core values are humanity, solidarity and responsibility. A pragmatic - almost Zen-Buddhist-economic justification of ethical standards arising from the consequences of economic actions on other people and the environment. Standards for this are social justice and sustainability.

ZK. What are the contents of the seminar?

Dr. EMS: The contents of the 3-day seminar include: concepts, ethics, morality, fundamental questions of business ethics, values and science, property, Ender economy and the environment, business ethics. Consumer ethics, psychology of consciousness, etc.

ZK. The seminar includes approximately 33 lessons. And takes place from Friday to Sunday at a monastery , as I've read a reasonable place. Good luck and success in the seminars.

Dr. Erik Muller-pint studied psychology, education, geography and theology in Cologne and Bonn, where he was also the first and 2 State examination took off and later completed a doctorate on the subject of educational sciences and psychoanalysis.

Since 1969, he developed study skills based on the Montessori method of education and gave lectures and seminars as a freelance trainer for large corporations such as Coca-Cola, Hella, Volkswagen as well as medium-sized enterprises and institutions such as Heinemann, Caritas. An outsider is one of the inventors of infotainment. Since 2004 he is chairman of the charitable foundation education and science and culture that promotes, for example, by the PISA project holistic learning. He leads a practice in psychotherapy since 1986 and led the training center of Europe's largest natural medicine training institute DPS in Dusseldorf.

Recent Publications For instance, "99 questions to happiness" (Buddhism for unenlightened), "You can run only with the heart", "management knowledge" and "communication in the consulting practice.

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Spiritual intelligence - Healing by conscious-ness

Spiritual intelligence - Healing through conscious-ness

"healing, self healing, self-help, happiness"

is in this intensive seminar to "Spiritual intelligence and how we can be happy and healthy and that to other people professional secrecy. According to Daniel Goleman's "Emotional intelligence is what spiritual intelligence beyond purely rational skills to the special ability to make decisions and actions" as "to perform. Also meaning, the gift of inspiration and a generally" successful " life are skills that are here as part of the spiritual intelligence described.

The seminar provides health practitioners, psychotherapists, physicians, and innovative people in-depth background information on the method of "Spiritual Intelligence - healing through awareness-being

The psychotherapist and theologian Dr. Erik Mueller-pint demonstrated in numerous examples of how to integrate these self-help technique perfectly into everyday life and benefit from them.

content including:

• The pure consciousness find
• know its self-learning
• mind expansion
• psychology of consciousness
• fostering creativity
• ego and consciousness
• goals of life

Seminar Sat and Sun each case from 18.45 - 22.00 clock about 8 lessons.

Dr. Erik Muller-pint studied psychology, education, geography and theology in Cologne and Bonn, where he was also the first and 2 State examination took off and later completed a doctorate on the subject of educational sciences and psychoanalysis.

Since 1969, he developed learning techniques based on the Montessori method of education and gave lectures and seminars as a freelance trainer for large corporations such as Coca-Cola, Hella, Volkswagen as well as medium-sized enterprises and institutions such as Heinemann, Caritas. An outsider is one of the inventors of infotainment. Since 2004 he is chairman of the nonprofit Foundation education and science and culture that promotes, for example, by the PISA project holistic learning. He leads a practice in psychotherapy since 1986 and led the training center of Europe's largest natural medicine training institute DPS in Dusseldorf.

Recent publications include "99 Questions to happiness" (Buddhism for the unenlightened), "You can run only with the heart", "management knowledge" and "communication in the consulting practice.

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Reviews: the guest must remain anonymous?


Reputation , Reviews , fake reviews ... these are hot topics in the hotel industry and tourism in general. Also at the Buy Tourism Online 2010 in Florence, the theme was taken up during a panel discussion with TripAdvisor, trivago, Directory, and ReviewPro Zoover .

I was hoping for a substantively different approach. However, it went to a few minutes already discussed the question of whether the user of a hotel review page not reveal his identity must in to rate a hotel or other tourist services may not.

the hoteliers there were customers will make the bad reviews. None of the present Hotel review sites forces the customer's identity released. This remains an option of the user if he would like to register, for example with Facebook Connect or with his Google profile.

see the hoteliers of course different, because they want to defend their reputation with court orders against bad reviews and ungrateful guests. Apart from the fact that they consider any potentially bad rating as a fake.

booking sites like Expedia or Booking.com, their own Guest Reviews collect and publish this demand of the hotels are not affected. Vote you can only if you have booked. The fact that the hoteliers to create mass false accounting to be able to vote themselves, which they do not know. In the same mass and hotel review sites of false assessments are affected by the hoteliers. On TripAdvisor, it even goes so far that offer software applications specifically Houses to mass-publish positive reviews for the hotel.

The moral of the story: Hotels only cause damage to themselves.

reputation is not only a question of evaluation . Word of Mouth or German word of mouth is the name of the conversation, speaking in an experience with a product is. It is not just about advertising or recommendations by a customer to a friend. This can all take place as a small talk, when we as telling his last vacation. With today's variety of social media, many of these conversations happen on the Web, where sure the guys from Mountain View (Google), that they are found by the person who seeks them out.

Can we stop the Word of Mouth? Hardly. And so it is in my opinion a waste of time to deal with the issue of anonymity in Reviews . Much more, I expect that more and more hoteliers, but also destinations to deal constructively with ratings. They see this as an opportunity to improve the quality of their work and exploit the potential of the Word of Mouth for customer retention and promotion.

In it went to my workshop on Online Reputation Management in a sold out room during the BTO 2010th But it's more in my next post for Social Media for Business .

If you want to look at the panel discussion (in English), here the record (from about 3:05:00)

Michele Aggiato TravelMate brain

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PhoCusWright Conference in Phoenix, Arizona

begins in these minutes in Phoenix Arizona PhoCusWright Conference 2010 . Of 16 - 18 November, in various presentations, workshops and panel discussions of current developments, trends and opportunities in the travel industry and discuss hot.

The event starts today with the 'Travel Innovation Summit " where the next big wave of innovation is presented, which is expected to significantly change the industry in the coming months and years. It will be interesting.

On Wednesday and Thursday, it then proceeds with various workshops and so-called "Center Stage . Who wants to follow the happenings on Twitter, and so miss any important link and nothing you can do that on our travel brain page.

the Twitter live stream from the PhoCusWright Conference 2010

I'm looking forward to the contributions of Phoenix and of course on what awaits us for so effectively in new developments. TravelMate brain stay tuned and will report on the events on :-).

Adrian Matt TravelMate brain

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business travel - even at TTW Montreux 2010 in an issue

Time flies way too fast. Already is the TTW Montreux 2010 again History and the daily business takes command. As usual, remains almost no time for a clean and professional post-processing of the event. I will try it anyway J .

travel brain talking to travel agents and service providers

After his performance at the 5th Swiss Travel Management Forum on 9 September and to make the task of the social media part with a keynote presentation and a discussion board, I've been asked, as part of the Business Travel Congress at TTW participate in a panel. On the subject of "TMC and SMEs: the same division - unequal opportunities" I was under the direction of beat Eichenberger, editor in chief travel managers, with

· ; Stefan Haas, Head of Customer SBB

· Lena Knaus , Sales Manager, Air France / KLM / Delta

· Martin Rechsteiner , managing tourism Müllener

and

· ; Walter Ruggli , Country Manager, Carlson Wagonlit Switzerland

cross swords.

My
The object was in this round of talks on the role of corporate customers and their needs to the service providers to introduce. Contrary to expectations, was the discussion relaxed and "attacks" against the performers were completely made especially by the SME travel agents. We have then discussed more general information about the current situation, issues and "problems" between industry and service providers. For example, why the SBB their online business tool does not open for travel agencies or what to expect in the future of the service providers on Direct Link / Direct Access. Where we were able to stage that SMEs and globally operating customers expect from your travel agents and TMCs in the future "Full Content". And thus ensure access to all available airline fares and additional services. Whether this is in the interests of airlines, Lena Knaus was not a clear answer. In the final round would beat Eichenberger participants know about us, where we see the challenges of the next 5 years in the business travel sector. In my view, these are the following:

first Mobile and Social Media

second Smart solutions to the complexity of the "unbundling" to keep under control

third Direct Connect / Direct Access vs. GDS and what we can expect from ONE Amadeus, Sabre and Travelport Red Universal Desktop

4th eliminated holding and / or increasing the quality of advice as simple bookings are
5th Corporate Social Responsibility with Travel Tracking, carbon footprint etc.

The reception afterward

During the subsequent drink I had the opportunity for some very good and informative discussions with representatives of the various TMCs and some service providers. In this case, especially the issues of "Mobile & Social Media" and the "Unbundiling" taken up again and have been controversial. In addition, of course, the legitimate question is whether we should have, despite statements maybe something more exciting by discussing the topic. Is actually - the TMC / SME debate did not come to work properly. Nevertheless, it was fun at the Business Travel Congress to participate actively.

lunch at Kuoni Village

So on to the next item on the program: Lunch at Kuoni Village Florian Wieser of coUNDco , friend and fellow at the Travel Management Forum in September in Zurich. He had the audience with his talk show " Mobile & Social Media Trends for Business Travel " where the road goes. And hey presto further inquiries came from the industry. One of them - a "debate" at TTW about "social media in journalism . When pasta and Ghackets "shortly discussed the morning's performances, a former staff member welcomes shake (great use in the service for Kuoni), other hand, enjoyed a glass of red wine and already back in the congress hall.

IT Congress to break the GDS business

with a presentation of Traveltainment boss Andy Owen-Jones IT Congress has begun. In an exciting and rousing speech he packed his key statements:

· the Swiss market with its "still" high margins is a very interesting playground for foreign operators and the limits fall

· ; the new players on the market have incredibly good knowledge of the Internet, Mobile and Google in particular - and this lack of knowledge most local operators (Organizer & Travel agencies)

· and - who is in the next 9 - 12 months creates not to find the connection is, this battle customers can not survive without prejudice

then stood on the stage over under the direction of Chris Probst of Travel Inside the GDS-chief. Cornel Küng (Amadeus), Anne Rösener (Sabre) and the newly responsible for Travelport Switzerland Jürgen Witte discussed the current challenges to the GDSs (including unbundling / Direct Access) and the importance of content. Unfortunately there was no information on the new desktop products, which are rolled out by all providers in parts of the world. Almost as a "savior" and "egg-laying Wollmilchsäue" Amadeus is One, Travelport and Sabre Red Universal Desktop promoted in USA and Australia. More then in a later post.

visit to the exhibition halls

the aperitif after the congress, I had to omit to say a brief to visiting exhibitors in the halls and to take some short pre-arranged appointments. I have noticed is that were already relatively empty after 14:30 the corridors and by and by even items were partially degraded. Nevertheless, there were still all good discussions on the stands of Travel Job Market , Elvia / Mondial , Online Travel , Travelport and Amadeus and some brief chat between.

conclusion of my visit at TTW

then at 16:30 h Departure from Montreux back home. And once more the knowledge that one day for me is simply not enough to bring out the maximum from the event. With the new concept that I think the way well done, I spent more time in the conference area and it is missing, of course, for the talks with the exhibitors. This is probably for the majority of other visitors. That is, during the presentations, people are missing in the halls.

I'm curious how they developed the theme TTW Montreux in the coming weeks and months and am looking forward to next year.

Adrian Matt TravelMate brain

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Why PR agencies and should cooperate in marketing with bloggers


Fresh from Copenhagen back with an exciting theme for my column Social Media for Business : why should cooperate with PR agencies and marketing department with Travel Blogger? have

The answer to this question myself on the occasion of Travel Blog Exchange been some bloggers (and PR professionals) from the U.S.. Thus, this work goes even so far as to participate in the study tours that not even more travel agents, but only travel bloggers.

Johnny E. Di Scala aka Johnny Jet , one of the first and now most popular travel bloggers of the United States , with over 200 press trips the living example. And under Press Trips sees itself as the travel with the Pope to Israel!



Another example brought Ella Marshall and her work as a blogger for Finnair . She travels with Finnair to the world and wrote about the flight, the food on board, the airports, on which she sleeps in hotels and about the destination itself satisfied with the motto Rethink Quality them as readers and potential customers that Finnair is not just any airline, but a company that with heart in the matter is . Not important?

Take just purely hypothetical, it's that you could fly from Zurich to the same price to your destination with the Swiss or with Swissair. Which airline would you choose?

were fascinating differences between the present, Europeans and Americans. A PR professional from Austria raised the objection that it was difficult to persuade European consumers to invite bloggers to a press trip instead of journalists. May it recommended Lilley (International Public Relations Coordinator at Vail Resorts ) make the decision solely in terms of the objective: to reporters, the result is published in Articles from one to two, with blogger for 30-40 articles. Sun May:

I can not imagine that your clients have any objection to the press kit consists of 40 instead of 2 pages.

Whether this rate of return possible in Europe, I would leave open for now. I have found that there are differences among EU countries, which could significantly affect the results. For example, in Italy there are nearly 40,000 travel blogs. In Germany, the travel section in the blog directory listed does not arise. (Source: Wikio.it / Wikio.de)

And what criteria are looking for PR agencies from the bloggers? This question would have a separate discussion deserve! Visitor numbers are in my opinion not conclusive enough. Representative would be because the Trust (Trust) and Popularity (awareness) of a blogger or blog in its Web community. Twitter account for these and other values are measured. Here is an example .

If this development will keep venues throughout Europe, will create the travel office employees have either a blog or they are not even allowed to participate in study tours.

What do you think of this?

Michele Aggiato TravelMate brain